Always Gain data centre and analytics workspace representing privacy and data protection commitments
Legal

Privacy Policy

This policy explains, in general terms, how Always Gain collects, uses, discloses, and safeguards information in connection with our platform and related services.

Draft document

This Privacy Policy is a general template provided for informational purposes. It should be reviewed and adapted by qualified legal counsel to reflect Always Gain's actual data practices, the jurisdictions in which it operates, and applicable law before publication or reliance. Placeholder text below does not constitute legal advice or a binding representation of current practices.

1. Introduction

Always Gain ("Always Gain", "we", "us", or "our") provides AI-driven decision intelligence tools for corporate liquidity and strategic allocation. This Privacy Policy describes the categories of information we may collect through our website, applications, and related services (collectively, the "Services"), how that information may be used and shared, and the choices available to users. By accessing or using the Services, you acknowledge the practices described in this policy.

2. Information We Collect

Depending on how you interact with the Services, we may collect the following categories of information:

  • Account and contact information — such as name, business name, email address, phone number, and role, provided when requesting a demo, creating an account, or contacting us.
  • Usage and technical data — such as IP address, browser type, device identifiers, pages viewed, and interaction timestamps, collected automatically when you use the Services.
  • Financial and operational inputs — such as treasury, cash flow, or allocation data that a client organization submits to the platform for the purpose of generating analysis or recommendations.
  • Communications — records of correspondence, support requests, and feedback exchanged with our team.
  • Cookies and similar technologies — information collected through cookies, local storage, and analytics tools as described in Section 6.

3. How We Use Information

Information collected through the Services may be used to:

  • Provide, operate, and maintain the platform and its features;
  • Respond to inquiries, demo requests, and support tickets;
  • Generate analyses, models, and recommendations requested by a client;
  • Monitor, secure, and improve the reliability and performance of the Services;
  • Communicate updates, service notices, and, where permitted, relevant product information;
  • Comply with applicable legal, regulatory, and contractual obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, Always Gain relies on one or more of the following: performance of a contract with the data subject or their organization, compliance with a legal obligation, our legitimate interests in operating and securing the Services, or consent, where consent has been obtained.

5. Sharing and Disclosure

We do not sell personal information. We may share information in the following circumstances:

  • Service providers — with vendors that support hosting, analytics, communications, or infrastructure, under contractual confidentiality obligations.
  • Corporate transactions — in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
  • Legal and compliance — where disclosure is required to comply with law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Always Gain, its users, or others.
  • With consent — where you have directed or authorized a specific disclosure.

6. Cookies and Tracking Technologies

The Services may use cookies and similar technologies to remember preferences, understand usage patterns, and support essential functionality. Most browsers allow you to control or disable cookies through their settings; doing so may affect the availability of certain features. A more detailed cookie notice, where applicable, would supplement this section.

7. Data Retention

Information is retained for as long as necessary to fulfill the purposes described in this policy, including to provide the Services, meet legal or regulatory obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and the context in which it was collected.

8. Data Security

We aim to implement reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and Always Gain cannot guarantee absolute security of information.

9. International Transfers

Information may be processed or stored in locations outside the country in which it was originally collected, including where Always Gain or its service providers operate infrastructure. Where required, appropriate safeguards will be used to support such transfers in accordance with applicable law.

10. Your Rights and Choices

Depending on applicable law and your relationship with Always Gain, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, or to receive a copy of it in a portable format. To exercise available rights, please use the contact details in Section 13; requests will be evaluated in accordance with applicable law and verified as appropriate.

11. Children's Privacy

The Services are intended for business use by adults and are not directed to individuals under the age of majority in their jurisdiction. Always Gain does not knowingly collect personal information from children.

12. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices, the Services, or applicable legal requirements. Material changes will be indicated by updating the effective date, and, where appropriate, through additional notice.

13. Contact

Questions or requests regarding this Privacy Policy or Always Gain's data practices can be directed through the contact channel listed on our Contact page.